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Over the past 20 years, I have retained Craig to mediate over 70 personal injury and disability claims. The overwhelming majority of these files resolved directly at mediation, and of the handful that did not settle at mediation, each resolved very shortly thereafter, with the mediation representing a key factor in the successful resolution of the file. Although the outcome of a mediation, by its nature, represents a compromise, I have always felt that the results were reasonable given the applicable circumstances. This is supported by the fact that Craig is invariably the first choice for both plaintiff and defence counsel in Newfoundland and Labrador.


In preparing my clients for mediation with Craig, I am comfortable reassuring them that he is both a consummate professional and very personable. He is able to quickly establish a strong rapport with each client and place them at ease in what might otherwise be a highly stressful situation. He is similarly able to quickly establish a relationship with legal counsel that facilitates frank and direct discussions regarding the issues involved in each file and the reasonable settlement range.


Craig is always extremely well-prepared for each mediation and demonstrates not only excellent knowledge of the law relating to each case, but also the facts relevant to each claimant’s individual situation, which is imperative in order to facilitate a consensus. Often with the benefit of only two mediation briefs, prepared by opposing counsel, he is able to distill each case to its most critical issues, thereby identifying the key barriers to settlement in a highly insightful manner. His ability to pinpoint the critical facts and issues in dispute, and when asked provide each side with his perspective on those issues, in a non-adversarial manner, is in my view one of the strongest aspects of his mediation practice. In my 39 years of practice, I have never worked with a mediator that approaches Craig’s skill and effectiveness.

Glen Roebothan, Q.C.

Roebothan McKay Marshall

St. John’s, NL

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