Having attended hundreds of mediations in Ontario and Atlantic Canada, I can easily say that Craig is in the top 1% of mediators I have worked with. I work exclusively in long-term disability insurance litigation. Craig understands why disability insurance mediations need to be handled differently than personal injury mediations. I work exclusively with plaintiffs. Having a mediator that my clients trust is extremely important. Craig has the rare ability to be able to connect with a broad range of plaintiffs, from blue collar workers to corporate executives. Craig is always well-prepared and is the best at identifying the one or two key issues or problems for both sides, even in the most complicated cases. Finally, I have always had a very positive service experience working with Craig. His staff are very well organized, follow up if I forget things, and the meditations always run smoothly with no surprises.